Privacy Policy
This Privacy Policy explains how Melenie Schatynski, trading as Coding By M ("we", "us", "our") collects, uses, and protects your personal data when you visit this website, enquire about our services, or make a booking.
We are committed to handling your data responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Data controller: Melenie Schatynski
Website: melenie.co.uk
Contact: https://melenie.co.uk/contact
2. What Data We Collect
We may collect the following personal data:
Contact details — your name and email address, submitted via any contact or enquiry form on this website
Booking information — your name, email address, and any details submitted as part of a service booking via Cal.com
Payment information — processed securely via Stripe; we do not store your card details
Project or session details — any information you choose to share when enquiring about or booking a service
Usage data — information about how you use this website, collected via Google Analytics (see section 5)
3. How We Use Your Data
We use your personal data to:
respond to enquiries submitted via any contact form on this website
process and manage service bookings
deliver services and send any relevant follow-up communications
send updates or offers where you have given consent (via Brevo)
improve this website using anonymised analytics data
Our lawful basis for processing is:
Contract — where processing is necessary to deliver a service you have booked or enquired about
Legitimate interests — for general website improvement and communications related to your enquiry or booking
Consent — for any marketing communications
4. Third Parties We Share Data With
We use the following third-party services to operate this website and deliver our services. Each has their own privacy policy and data processing practices:
Framer — website hosting and contact forms (framer.com)
Cal.com — appointment scheduling (cal.com)
Stripe — payment processing (stripe.com)
Brevo — email marketing (brevo.com)
Google Analytics — website analytics (google.com)
We do not sell your personal data to any third party.
5. Cookies and Analytics
This website uses cookies and analytics tools to understand how visitors use the site. For full details of the cookies we use and how to manage your preferences, please see our Cookie Policy.
6. How Long We Keep Your Data
We retain your personal data only for as long as necessary:
Enquiry and contact records — up to 1 year from last contact
Booking and project records — up to 2 years from project completion
Payment records — up to 7 years (as required for tax purposes)
Marketing contact lists — until you unsubscribe or request removal
7. Your Rights
Under UK GDPR, you have the right to:
access the personal data we hold about you
request correction of inaccurate data
request deletion of your data
withdraw consent for marketing at any time
lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, please contact us at [your contact email].
8. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date at the top.
This Privacy Policy explains how Melenie Schatynski, trading as Coding By M ("we", "us", "our") collects, uses, and protects your personal data when you visit this website, enquire about our services, or make a booking.
We are committed to handling your data responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Data controller: Melenie Schatynski
Website: melenie.co.uk
Contact: https://melenie.co.uk/contact
2. What Data We Collect
We may collect the following personal data:
Contact details — your name and email address, submitted via any contact or enquiry form on this website
Booking information — your name, email address, and any details submitted as part of a service booking via Cal.com
Payment information — processed securely via Stripe; we do not store your card details
Project or session details — any information you choose to share when enquiring about or booking a service
Usage data — information about how you use this website, collected via Google Analytics (see section 5)
3. How We Use Your Data
We use your personal data to:
respond to enquiries submitted via any contact form on this website
process and manage service bookings
deliver services and send any relevant follow-up communications
send updates or offers where you have given consent (via Brevo)
improve this website using anonymised analytics data
Our lawful basis for processing is:
Contract — where processing is necessary to deliver a service you have booked or enquired about
Legitimate interests — for general website improvement and communications related to your enquiry or booking
Consent — for any marketing communications
4. Third Parties We Share Data With
We use the following third-party services to operate this website and deliver our services. Each has their own privacy policy and data processing practices:
Framer — website hosting and contact forms (framer.com)
Cal.com — appointment scheduling (cal.com)
Stripe — payment processing (stripe.com)
Brevo — email marketing (brevo.com)
Google Analytics — website analytics (google.com)
We do not sell your personal data to any third party.
5. Cookies and Analytics
This website uses cookies and analytics tools to understand how visitors use the site. For full details of the cookies we use and how to manage your preferences, please see our Cookie Policy.
6. How Long We Keep Your Data
We retain your personal data only for as long as necessary:
Enquiry and contact records — up to 1 year from last contact
Booking and project records — up to 2 years from project completion
Payment records — up to 7 years (as required for tax purposes)
Marketing contact lists — until you unsubscribe or request removal
7. Your Rights
Under UK GDPR, you have the right to:
access the personal data we hold about you
request correction of inaccurate data
request deletion of your data
withdraw consent for marketing at any time
lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, please contact us at [your contact email].
8. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date at the top.